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Digital Government Authority
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Frequently Asked Questions

Marriage Services

Marriage of a Saudi Citizen to a Non-Saudi Woman Abroad

The following cases are exempt from the minimum age requirement: If the fiancée is the applicant's first-degree cousin (paternal uncle's daughter or maternal aunt's daughter), the applicant must be at least 25 years old. If the applicant is divorced, his wife is deceased, or he has a disability or chronic illness confirmed by a medical report from a government hospital.

This service is available only to residents of Al-Qassim Region, which must be verified through the National Address.

Restricted occupations are those listed by the competent authorities. We recommend confirming the details with Al-Qassim Region Emirate before applying.

Yes. You may apply if you already have a wife, provided you attach a medical report from a government hospital confirming that she is unable to conceive or unable to perform marital or household duties.

At least six (6) months must have passed from the date of the divorce deed before you may apply for this service.

Marriage of a Saudi Citizen to a Resident Non-Saudi Woman

Yes. The fiancée must be a resident of the Kingdom and hold a valid residence permit (Iqama).

No. This service is available only to residents of Al-Qassim Region. Residency must be verified through the National Address.

At least six (6) months must have passed from the date of the divorce deed before you may apply.

Yes. Premarital screening is mandatory for both parties and must be attached to the application.

Passports printout (Brunt). Copy of a valid residence permit and passport. Copy of her guardian's ID. If the guardian is not her father, a copy of the guardianship deed or power of attorney must be attached.

Marriage of a Saudi Citizen to a Non-Saudi Woman Born in the Kingdom

Yes. The fiancée must have been born in the Kingdom, verified by a birth certificate issued by the Civil Status Department.

Copy of the fiancée's birth certificate issued by the Civil Status Department. Passports printout (Brunt). Copy of a valid residence permit and passport.

Yes, provided you attach a medical report from a government hospital confirming that she is unable to conceive or unable to perform marital or household duties.

At least six (6) months must have passed from the date of the divorce deed before you may apply.

Inmate Services

Request to Expunge Criminal Record — Rehabilitation

Yes. An agent or lawyer may submit the request, provided their capacity is stated and proof of agency or authorization is submitted.

Yes. Providing the National Address is mandatory as part of the application requirements.

After submission, the competent authority reviews the request and verifies compliance with requirements and documents. Procedures are followed and a decision is then issued.

Request for Temporary Release of an Inmate

A first-degree relative (such as a parent or child), the inmate's legal agent, or an appointed lawyer may submit the request.

The request text must include: The inmate's name. Relationship to the inmate. Prison name. Copy of the applicant's National ID. Reason for temporary release with supporting documents as applicable: For funeral or condolence attendance: death certificate and burial permit. For wedding attendance: invitation card with location and time. For visiting parents or relatives, visiting patients, university enrollment, or other reasons: documents proving the validity of the request.

For certain reasons such as condolence or funeral attendance, the event must involve a first-degree relative (parent or child). For other cases such as visits or university enrollment, documents proving the validity of the reason must be submitted.

Request to Transfer an Inmate to Another Prison

Request text explaining the reason for transfer. Copy of the applicant's National ID. Copy of the final judgment deed. National Address of the inmate or place of residence. Current prison and requested destination prison. Applicant's capacity (principal/agent/lawyer/first-degree relative).

Yes. Transfer may be requested between prisons under any of the Kingdom's 13 administrative regions, subject to approval by the competent authorities.

Processing time varies depending on the reasons for transfer and procedures of the competent authority.

Request for Non-Deportation from the Kingdom (Non-Saudi)

Yes. The applicant must not have been convicted of any drug-related offense, supported by an official document.

Yes. Written approval from the sponsor confirming non-deportation is a basic requirement for accepting the request.

Request text. Copy of National ID. Copy of the judgment deed. Copy of the applicant's passport. Document proving no drug-related conviction. Written sponsor approval for non-deportation.

Request for Travel Permission and Removal from the List (Saudi Citizen)

Yes. The request may be submitted for other reasons, provided supporting documents proving the stated reasons are attached.

Request text. Copy of National ID. Copy of the judgment deed. National Address. Official document explaining the reason, such as: Medical treatment: medical report from a government hospital. Study: supporting documents. Marriage abroad: supporting documents. Other reasons: supporting documents for the request.

Core Services

Electronic Summons

It is a service that enables citizens and residents to submit a request, complaint, or suggestion to the Emirate electronically without the need to visit the Emirate's headquarters.

Text of the request, complaint, or suggestion. Copy of National ID. Supporting attachments (if any).

No. Supporting attachments are optional; however, it is recommended to include them when they strengthen the request or clarify the complaint.

Transaction Inquiry

It is an electronic service that enables beneficiaries to inquire about the status of a transaction and actions taken, without visiting the Emirate's building.

To inquire about a transaction, you must provide: The transaction number sent by the Emirate. The Hijri year in which the transaction was registered. The National ID number of the transaction owner.

The transaction number is sent by the Emirate when the transaction is registered. It can be found in notifications sent via SMS or email linked to the transaction.

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